Last Update: April 2025

At A2b Transportation Services, we value your privacy and are committed to protecting your personal information. This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information when you visit our website or use our products and services.

By accessing our website or using our products and services, you consent to the practices described in this Privacy Policy. Please read this policy carefully to understand your rights and responsibilities regarding your personal information.

  1. Information We Collect

    We may collect the following types of information:

    • Personal Information: This may include your name, email address, phone number, postal address, and any other information you provide when filling out forms on our website or when contacting us.
    • Usage Information: We may collect information about your interactions with our website and services, such as your IP address, browser type, operating system, and browsing behavior.
    • Cookies: We use cookies and similar tracking technologies to collect information about your browsing preferences, such as the pages you visit, the links you click, and other actions you take on our website.

  2. How We Use Your Information

    We may use your personal information for the following purposes:

    • To provide and maintain our products and services.
    • To communicate with you and respond to your inquiries.
    • To improve and personalize your experience on our website.
    • To send you marketing communications, promotions, and updates if you have provided your consent.
    • To monitor and analyze website usage and trends.

  3. SMS Terms & Conditions

    By providing your phone number and consenting to receive SMS messages from A2b Transportation Services, you agree to the following terms and conditions:

    1. SMS Consent Communication

      The phone number(s) provided during the SMS consent process will be used solely for communications related to the services offered by A2b Transportation Services. Your information will not be shared with third parties for marketing purposes.

    2. Types of SMS Communications

      If you consent to receive text messages, you may receive messages related to the following:

      • Appointment reminders
      • Follow-up messages
      • Billing inquiries
      • Promotions or offers (if applicable)
      Example message:
      “Hello, this is a reminder of your upcoming appointment with A2b Transportation Services at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”

    3. Message Frequency

      Message frequency may vary depending on the nature of the communication. For example, you may receive up to [X] SMS messages per week related to appointment updates, billing reminders, or other service-related notifications.

      Example message:
      “Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.”

    4. Potential Fees for SMS Messaging

      Standard message and data rates may apply, depending on your mobile carrier’s pricing plan. These fees may differ for domestic or international messages.

    5. Opt-In Method

      You can opt-in to receive SMS messages from A2b Transportation Services by:

      • Verbally consenting during a phone conversation
      • Submitting an online form
      • Filling out a paper consent form

    6. Opt-Out Method

      You can opt out of receiving SMS messages at any time by replying “STOP” to any SMS message you receive. You may also contact us directly to request removal from our messaging list.

    7. Help

      For assistance or more information, reply with the keyword “HELP.” You can also contact us directly at https://www.a2btransportsrvcs.com/non-emergency-medical-transportation-services-lets-connect.

      Additional Options:

      • If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

    8. Standard Messaging Disclosures

      • Message and data rates may apply.
      • Opt out at any time by texting “STOP.”
      • For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions pages.
      • Message frequency may vary depending on the type of communication.

    SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party or affiliate company for marketing purposes.

  4. Sharing Your Information

    We may share your personal information with third parties, including:

    • Service Providers: We may share information with trusted service providers who assist us in providing our products and services and maintaining our website.
    • Legal Requirements: We may disclose your information if required by law, such as in response to a court order or government request.

  5. Your Choices

    You have the following choices regarding your personal information:

    • Access and Correction: You can access, update, or correct your personal information by contacting us.
    • Opt-Out: You can opt out of receiving marketing communications by following the instructions in the communication.

  6. Data Security

    We employ reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

  7. Changes to This Privacy Policy

    We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and the “Last Updated” date will be modified accordingly.

  8. Contact Us

    If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us.